Welcome to Cypher Studio and My Self Shravan Agarwal. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely through our payment partners)
- Order History
- IP Address
- Browser and Device Information
- Website Usage Data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your enquiries
- Improve our website and customer experience
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional emails or offers (only where permitted)
3. Payment Security
Payments made on our website are processed through secure third-party payment providers. We do not store your complete credit card, debit card, or banking information on our servers.
4. Shipping & Order Fulfilment
To process and deliver your orders, we may share the necessary information (such as your name, phone number, and shipping address) with our trusted fulfilment and logistics partners.
5. Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyse website traffic
- Enhance your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
6. Marketing Communications
With your consent, we may send you:
- New product launches
- Exclusive offers
- Discount coupons
- Promotional campaigns
- Brand updates
You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
7. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers, including:
- Payment gateways
- Shipping and logistics partners
- Website hosting providers
- Marketing and analytics service providers
- Government or legal authorities where required by law
8. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.
9. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Maintain business records
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our policies
10. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Raise concerns regarding the use of your data
To exercise these rights, please contact us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
12. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are published constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Cypher Studio
Email: cypherstudioshop@gmail.com
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)
We will make reasonable efforts to respond to your enquiry as promptly as possible.